Inkjet and Toner

How many times can I refill my cartridge?

It depends on the cartridge. Many cartridges are simply reservoirs and can be refilled many times as there are no parts that wear. Cartridges with built-in printheads typically can be refilled 3 - 6 times without affecting the print quality. Cartridges with a built-in printhead will wear for a number of reasons but the life of these cartridges can be prolonged by frequently topping up rather than allow the cartridge to run completely out of ink.

Can I refill my black cartridge with color ink?

Usually yes. It is suggested that the cartridge is flushed out with cleaning solution several times prior to refilling with the correct ink.

Can I use ink used for refilling a different type of printer?

You can in a small number of printers. Each type of printer functions in a slightly different manner . As a result each ink is developed to suit a particular printer and has different properties such as the size of the color pigment which can block the printhead if put into the wrong cartridge. To see which inks are used in the various printer cartridges, go here.

Is the quality of the ink that you supply as good as the original?

All the inks are made to OEM standards and are designed to perform as good as the original ink.

Will I save much by refilling?

With Bulk Refill Kits you can expect to save around 80% and more. Refer to our refill comparison page and you can see how much it will cost to refill your cartridge and compare it with the cost of a new cartridge for your printer.

What do I get in a refill kit?

The kit contains the ink, syringe, rubber gloves and the instructions for refilling the cartridge. The only other items you need is the cartridge from your printer, a small drill or a heated paper clip to melt a hole to inject the ink.

Is it difficult to refill a cartridge?

No. The refill kits are designed with detailed instructions to make the process simple. Typically it takes about 5 minutes to refill a cartridge once you get the hang of it.

Where should I fill my cartridge?

Fill the cartridge in a “wet” area such as the laundry or lay newspaper down on the surface where you are filling so that any drops can be absorbed. This is a precaution particularly for new re-fillers. Once you get some practice you should not spill any drops of ink.

How do I get ink off my fingers?

A mild solution of bleach and water will remove the ink. (1 part bleach and 9 parts water.)

Will refilling void my warranty?

Printer manufacturers want you to continue to buy new cartridges and are concerned about what you may refill the cartridge with. If the cartridge is filled with solvents this can damage both the cartridge and the printer. Ink that is not designed to be used in a particular printer can cause the printhead to block. The ink we supply is identical in properties to the manufacturers ink. Should you have a problem with the printer you should replace the cartridge with a new one so that the dealer has no reason to try and void your warranty.

The MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT. It basically says that the manufacturer of the printer you are using CANNOT VOID THE WARRANTY of your printer because you use a cartridge or refill kit made by someone else.

Can I buy bulk ink?

Yes and you will save even more money once you have the tools to refill your cartridge. This is especially important for those with color cartridges that have all three colors in the one unit. As you refill these you will find that depending on the type of printing you are doing you will use one color more than the others. As a benefit you can purchase one particular color rather than purchasing all three colors.

I have refilled my Epson cartridge and have put it back in the printer but the out of ink light will not turn off?

Leaving your printer on, take the cartridge out and put it back in. This will then switch the light off.

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